Contact Us

 

 

Airport Contacts

Contact information for additional airport-related services is available below.

Parking/On Airport

ABM Parking Management - Information Line (813) 870-8790
ABM Parking Offices (813) 870-8791

Restaurants & Shops

Bay Coffee & Tea Co. (A) (813) 387-9841
Chick-fil-A (A) (813) 387-9845
Pei Wei (A) (813) 947-7266
Starbuck's Reserve (A) (813) 947- 7720
Burger 21 (A) (813) 947-7257
CNBS News (A) (813) 255-2913
Shades of Time (A) (813) 440-2145
Dylan's Candy Bar (A) (813) 440-2140
Ducky's (A) (813) 387-9839
InMotion (A) (813) 396-3651
Ron Jon Surf Shop (A) (813) 396-3809
Stellar Bay (A) (813) 396-3809
Terminal Getaway Spa (A) (813) 396-3981
Auntie Anne's (A) (813) 387-9872
New York New York (A) (813) 387-9864
Tech on the Go (C) (813) 396-4078
Starbucks (C) (813) 947-7272
Cigar City Brewing (C) (813) 947-7261
Burger 21 (C) (813) 947-7259
Time Zone and Shades (C) (813) 387-9806
NewsLink (C) (813) 387-9806
The Body Shop (C) (813) 693-5506
Spanx (C) (813) 440-2143
News Channel 8 (C) (813) 517-1565
Marche C (C) (813) 387-9833
Stellar Bay (C) (813) 396-3122
Terminal Getaway Spa (C) (813) 396-3789
RumFish (C) (813) 387-9870
PDQ (C) (813) 387-9863
Potbelly (E) (813) 387-9844
illy Caffe (E) (813) 387-9846
Starbucks (E) (813) 947-7273
Columbia Cafe (E) (813) 947-7264
Air Essentials (E) (813) 387-9808
Booklink (E) (813) 387-9808
Intune Electronics (E) (813) 387-9808
Tampa Bay Times (E) (813) 255-2914
Corsa Collections (E) (813) 440-2146
Terminal Getaway Spa (E) (813) 396-3982
Four Green Fields (E) (813) 387-9868
Panda Express (E) (813) 387-9865
World Duty Free (E) (813) 396-4077
illy Espressamente (F) (813) 387-9842
Tech on the Go (F) (813) 396-4069
Starbucks Reserve (F) (813) 947-7275
The Gasparilla Bar (F) (813) 947-7256
Cigar City Taproom (F) (813) 947-7263
Marche F-The Eatery (F) (813) 387-9834
Swarovski (F) (813) 676-4364
Terminal Getaway Spa (F) (813) 396-3983
The Cafe by Mise en Place (F) (813) 387-9862
World Duty Free (F) (813) 396-4080
Qdoba (MT) (813) 387-9843
Tech on the Go (MT) (813) 396-4079
P.F. Chang's (MT) (813) 947-7269
Wendy's (MT) (813) 291-3297
Starbucks Evenings (MT) (813) 947-7276
Starbucks (MT) (813) 449-3247
NewsLink (MT) (617) 820-8089
Tampa Life (MT) (813) 255-2915
The Runway/PGA Tour (MT) (813) 440-2149
Hard Rock Cafe (MT) (813) 387-9838
Tampa Bay Sports/Mindworks (MT) (813) 396-3804
Chick-fil-A (MT) (813) 387-9866
Ybor City News (MT) (813) 964-3173

Telephone Directory

If you need immediate assistance or Passenger Paging, please call (813) 870-8770 for the Airport Operations Center. The Center is staffed 24 hours a day, 7 days a week. 

Tampa International Airport Frequently Requested Telephone Numbers

Office Phone Number
Airport Information (813) 870-8700
Airport Police (non-emergency) (813) 870-8760
Employment Information  
Airport Parking Office (813) 870-8791
Valet Parking/Auto detailing   Curbside drop-off (ext. 8229)   Short Term Garage, Level 5 Pick-up and drop-off (ext. 8233 or 8234) (813) 870-8791
Ground Transportation (813) 870-8718
Lost and Found  
Noise Complaint (813) 870-7843
Passenger Paging (813) 870-8770
Tour Program and Guest Services (813) 870-8759
Maintenance Department (813) 870-8740
Airport Operations (813) 870-8770
Procurement Department (813) 870-8767
Media Inquiries (813) 554-1460
Marketing Department (813) 870-8700
Airport Main Fax (813) 875-6670
Risk Management (813) 676-4224

Miscellaneous

Kanabay Court Reporters (813) 224-9500
Piedmont Hawthorne Aviation (813) 870-3813
Tampa Airport Marriott Hotel (813) 879-5151
SheltAir Aviation Tampa (813) 319-8000
Flagship Facility Services (813) 515-0081

Frequently Asked Questions (FAQs)

Can I bring ITEM through TSA?

Please check with TSA on which items can be carried through security:
https://www.tsa.gov/travel/security-screening/whatcanibring/all

My luggage was lost. What do I do?

All luggage is handled by the airlines directly. Please contact your airline:
https://www.tampaairport.com/airlines-tpa

I lost/misplaced an item. How do I contact lost and found?

Please visit: https://www.tampaairport.com/lost-and-found

Does my airline offer curbside check-in?

Please visit: https://www.tampaairport.com/airlines-tpa

What time should I plan to arrive for my flight?

TPA suggests arriving two hours early for domestic flights and 3 hours early for international flights.

What time does my airline ticketing counter open?

Airline ticketing counters open 90 minutes before the flight departs.

What time does TSA open?

Current TSA checkpoint hours are:

Airside A: 4:15 a.m.
Airside C: 4:00 a.m.
Airside E: 4:00 a.m.
Airside F: 4:00 a.m.

How do I obtain a gate pass to accompany my minor to his/her gate?

To potentially obtain a gate pass, please visit the airline’s ticketing counter on the Main Terminal, Level 2.

What hours does the SkyConnect train run?

The SkyConnect train runs 24/7 with decreased frequency during the overnight hours.

Does TPA offer luggage storage?

TPA does not offer luggage storage, but the Tampa Airport Marriott may assist given availability. Please contact the Airport Marriott: (813) 879-5151.

Do I need a negative COVID test before traveling?

For all COVID-19-related travel inquiries, please contact the Florida Department of Health at 1 (866) 779-6121 or email COVID-19@flhealth.gov.

What destinations does TPA fly nonstop to?

Tampa International Airport flies to more than 80 destinations nonstop. To see all nonstop routes, visit https://www.tampaairport.com/nonstop.

When is the Remote Bag Check open at the Rental Car Center?

The current hours for the Remote Bag Check are Friday – Monday from 7 a.m. – 3 p.m.

How can I get a job at Tampa International Airport?

For all employment opportunities, please visit www.worktpa.com

I lost my license OR my license is expired. Can I still travel?

For identification requirements, please visit the TSA website: https://www.tsa.gov/travel/security-screening/identification

How can I get wheelchair assistance?

To request wheelchair assistance, please reach out to your airline directly.

I need help with my luggage. Do you offer assistance?

We offer SmarteCarte rentals at each garage and at the Main Terminal.

What shops and restaurants are open when I’m traveling?

For all of TPA’s shops and restaurants with hours of availability, visit: https://www.tampaairport.com/shops-and-dining

Parking

General

Do I have to pre-book my parking?

No, you do not. However, booking ahead is the most convenient way to park at Tampa International Airport and it is always cheaper online. You may also receive special discounts and promotions for pre-booking.

How far in advance can I book my parking?

You can book your parking 365 days in advance.

How much notice do I need to give to book parking?

To pre-book parking you will need to make an online reservation no later than 24 hours before you plan to park at Tampa International Airport.

Can I book any parking lot?

Yes, you can pre-book at any one of our parking garages subject to availability, with the exception of the cell phone waiting lot.

What is the maximum duration I can book for?

The maximum booking duration is 45 days.

Does booking guarantee me a space?

Pre-booking guarantees there will be space for you to park in the selected garage, but does not give you a specifically identified spot.

Pricing/Payments

How much does it cost to park?

Please refer to the Tampa International Airport website tampaairport.com

Is it cheaper to book online?

Yes, it is always cheaper online.

What payment methods do you accept?

We accept all major credit cards and debit cards.

Can I use SunPass Plus?

No, you cannot use SunPass Plus to book online.

Is there an administrative fee for booking online?

There is no administrative fee for booking online.

Do the prices include taxes?

Yes, our price includes taxes.

How do I know that my booking is confirmed?

A confirmation email will be sent to the email address you provided while booking or the email address you entered when you registered. Please remember to have this confirmation email available when arriving at Tampa International Airport. You will need to scan the QR code provided in the email or on your phone in order to enter and exit the garage.

When will my credit card be charged?

If you stay longer than expected you will be responsible for paying the outstanding charges upon exiting the parking garage.

What if I stay longer than expected?

If you stay longer than expected you will be responsible for paying the outstanding charges upon exiting the parking garage.

What if I stay for a shorter duration than expected after entering the garage?

We cannot provide refunds if you decide on a shorter stay.

How do I get a receipt?

The booking confirmation you receive via email is your proof of payment. You can also go to “Manage booking” and resend a confirmation or login to your account and resend a confirmation.

Your Booking

Where can I find my booking reference?

Your booking reference will be at the top of your confirmation email and begins with the letters “TPA”.

Can I amend the booking?

Yes, but you will need to make any changes more than 24 hours prior to arrival. You can manage and modify your booking here (hyperlinked). Updated 7/6/21, in the event of Airport closure, the 24-hours notice period for modification may be waived.

Can I cancel the booking?

Yes, but you must cancel more than 24 hours prior to arrival to get a full refund. You can cancel here (hyperlinked). If you cancel your booking within 24 hours of your reservation, you will be charged 50% of the total cost of your booking. All refunds will go back to the credit card you used at the time of booking. Updated 7/6/21, in the event of Airport closure, the 24 hours notice period for cancellation may be waived.

What should I bring with me?

Please bring your email confirmation with you and have it available for scanning when you arrive at the parking garage. You may use a printed copy of your confirmation or the electronic copy on your phone.

What should I do when I get to the parking garage?

When you arrive at the parking garage, you may enter through any lane, except the SunPass lane. Please pull up to the ticket machine at the entrance to the garage and scan the QR code from your email confirmation in the designated area. If your QR does not work or if you experience any other entry issues, please press the “Help” button on the ticket machine.

How do I exit the parking garage?

To exit the parking garage, please follow the exit signs, which lead you to the exit lane booths. You may exit through any lane other than the SunPass lane. Please pull up to the ticket machine and scan the QR code from your email confirmation in the designated area to exit. If your QR does not work or if you experience any exit issues, please press the “Help” button on the ticket machine.

Other

Are there any height restrictions?

Yes, the height restrictions are 6 feet 8 inches for Valet and Short Term; 7 feet 10 inches for Long Term; and 8 feet for Economy.

Parking for passengers with disabilities

Parking for passengers with disabilities is available 24 hours a day in all airport parking areas including Short Term, Long Term, and Economy Parking. Upon entering the parking garage, please follow standard signage symbols for designated disabled parking spaces, commonly located adjacent to nearby elevators.

EV Stations

Tampa International Airport is proud to offer free electric vehicle (EV) charging stations at all of our on-airport parking garages. All-electric or hybrid-electric vehicles capable of receiving a charge are encouraged to use the spaces designated for EV charging.

Motorcycles

Parking options are not available to motorcycles.

What happens if my car is damaged or stolen while I am away?

Tampa International Airport is not responsible for any damages or theft. If your car is damaged or stolen, please contact the Airport Police Department at (813) 870-8760 right away to file a report.

What happens if my car will not start when I return or I have a flat tire?

If your car is not starting or if you have a flat tire, contact the parking operator at (813) 870-8791 and they will be able to assist you.

I have a question about online bookings, who can I contact?

Please call our parking operator at (813)-870-8791.

Is there a reward program for frequent parkers?

A reward program is available for parkers who have created an account.

Public Records Request

To request public records call Hillsborough County Aviation Authority's Public Records Custodian, Randy Mason, at (813) 870-8721, email, or mail a letter to:

Hillsborough County Aviation Authority
Central Records Department
P.O. Box 22287
Tampa, FL 33622

Hillsborough County Aviation Authority fulfills record requests in accordance with Chapter 119 of the Florida Statutes (Public Records Law). The Authority assesses a labor charge and a charge for copies in accordance with Section 119.07(4) of the Public Records Law.

STREET ADDRESS: MAILING ADDRESS:

4160 George J. Bean Parkway
Suite 2400
Tampa, FL 33607
USA

P.O. Box 22287
Tampa, FL 33622-2287
USA
 

Contact TPA











Share This: