Airport Services

Airlines

Cargo

Government

Ground Transportation

Buses

Rental Cars/On Airport

Rental Cars/Off Airport

Peer-to-Peer Vehicle Sharing

Taxi Service

Parking/On Airport

Parking/Off Airport

Restaurants & Shops

Security/Skycap Companies

Telephone Directory

If you need immediate assistance or Passenger Paging, please call (813) 870-8770 for the Airport Operations Center. The Center is staffed 24 hours a day, 7 days a week. 

Tampa International Airport Frequently Requested Telephone Numbers

Miscellaneous

Can I bring this item through TSA Security?

Please check with TSA on which items can be carried through security:
https://www.tsa.gov/travel/security-screening/whatcanibring/all

My luggage was lost. What do I do?

All luggage is handled by the airlines directly. Please contact your airline:
https://www.tampaairport.com/airlines-tpa

I lost/misplaced an item. How do I contact lost and found?

Please visit: https://www.tampaairport.com/lost-and-found

Does my airline offer curbside check-in?

Please visit: https://www.tampaairport.com/airlines-tpa

What time should I plan to arrive for my flight?

TPA suggests arriving two hours early for domestic flights and three hours early for international flights.

What time does TSA open?

Current TSA checkpoint opening times:

How do I obtain a gate pass to accompany my minor to his/her gate?

To potentially obtain a gate pass, please visit the airline’s ticketing counter on the Main Terminal, Level 2.

What hours does the SkyConnect train run?

The SkyConnect train runs 24/7 with decreased frequency during the overnight hours.

Does TPA offer luggage storage?

TPA does not offer luggage storage, but the Tampa Airport Marriott may assist given availability. Please contact the Airport Marriott: (813) 879-5151.

Do I need a negative COVID test before traveling?

For all COVID-19-related travel inquiries, please contact the Florida Department of Health at 1 (866) 779-6121 or email COVID-19@flhealth.gov.

What destinations does TPA fly nonstop to?

Tampa International Airport flies to more than 80 destinations nonstop. To see all nonstop routes, visit https://www.tampaairport.com/nonstop.

When is the Remote Bag Check open at the Rental Car Center?

Remote Bag Check hours are Mon-Fri from 7 a.m. – 4 p.m. and Sat-Sun 5:00 a.m. - 5:00 p.m.

How can I get a job at Tampa International Airport?

For all employment opportunities, please visit www.worktpa.com

I lost my license OR my license is expired. Can I still travel?

For identification requirements, please visit the TSA website: https://www.tsa.gov/travel/security-screening/identification

How can I get wheelchair assistance?

To request wheelchair assistance, please reach out to your airline directly.

I need help with my luggage. Do you offer assistance?

We offer SmarteCarte rentals at each garage and at the Main Terminal.

What shops and restaurants are open when I’m traveling?

For all of TPA’s shops and restaurants with hours of availability, visit: https://www.tampaairport.com/shops-and-dining

Do I have to pre-book my parking?

No, you do not. However, booking ahead is the most convenient way to park at Tampa International Airport and it is always cheaper online. You may also receive special discounts and promotions for pre-booking.

How far in advance can I book my parking?

You can book your parking 365 days in advance.

How much notice do I need to give to book parking?

To pre-book parking you will need to make an online reservation no later than 24 hours before you plan to park at Tampa International Airport.

Can I book any parking lot?

Yes, you can pre-book at any one of our parking garages subject to availability, with the exception of the cell phone waiting lot.

What is the maximum duration I can book for?

The maximum booking duration is 45 days.

Does booking guarantee me a space?

Pre-booking guarantees there will be space for you to park in the selected garage, but does not give you a specifically identified spot.

How much does it cost to park?

Please refer to the parking page for full details www.tampaairport.com/parking.

Is it cheaper to book online?

Yes, it is always cheaper online.

What payment methods do you accept?

We accept all major credit cards and debit cards.

Can I use SunPass Plus?

No, you cannot use SunPass Plus to book online.

Is there an administrative fee for booking online?

There is no administrative fee for booking online.

Do the prices include taxes?

Yes, our price includes taxes.

How do I know that my booking is confirmed?

A confirmation email will be sent to the email address you provided while booking or the email address you entered when you registered. Please remember to have this confirmation email available when arriving at Tampa International Airport. You will need to scan the QR code provided in the email or on your phone in order to enter and exit the garage.

When will my credit card be charged?

If you stay longer than expected you will be responsible for paying the outstanding charges upon exiting the parking garage.

What if I stay longer than expected?

If you stay longer than expected you will be responsible for paying the outstanding charges upon exiting the parking garage.

What if I stay for a shorter duration than expected after entering the garage?

We cannot provide refunds if you decide on a shorter stay.

How do I get a receipt?

The booking confirmation you receive via email is your proof of payment. You can also go to “Manage booking” and resend a confirmation or login to your account and resend a confirmation.

Where can I find my booking reference?

Your booking reference will be at the top of your confirmation email and begins with the letters “TPA”.

Can I amend the booking?

Yes, but you will need to make any changes more than 24 hours prior to arrival. In the event of Airport closure, the 24-hours notice period for modification may be waived.

Can I cancel the booking?

Yes, but you must cancel more than 24 hours prior to arrival to get a full refund. You can cancel here (hyperlinked). If you cancel your booking within 24 hours of your reservation, you will be charged 50% of the total cost of your booking. All refunds will go back to the credit card you used at the time of booking. Updated 7/6/21, in the event of Airport closure, the 24 hours notice period for cancellation may be waived.

What should I bring with me?

Please bring your email confirmation with you and have it available for scanning when you arrive at the parking garage. You may use a printed copy of your confirmation or the electronic copy on your phone.

What should I do when I get to the parking garage?

When you arrive at the parking garage, you may enter through any lane, except the SunPass lane. Please pull up to the ticket machine at the entrance to the garage and scan the QR code from your email confirmation in the designated area. If your QR does not work or if you experience any other entry issues, please press the “Help” button on the ticket machine.

How do I exit the parking garage?

To exit the parking garage, please follow the exit signs, which lead you to the exit lane booths. You may exit through any lane other than the SunPass lane. Please pull up to the ticket machine and scan the QR code from your email confirmation in the designated area to exit. If your QR does not work or if you experience any exit issues, please press the “Help” button on the ticket machine.

Are there any height restrictions?

Yes, the height restrictions are 6 feet 8 inches for Valet and Short Term; 7 feet 10 inches for Long Term; and 8 feet for Economy.

Parking for passengers with disabilities

Parking for passengers with disabilities is available 24 hours a day in all airport parking areas including Short Term, Long Term, and Economy Parking. Upon entering the parking garage, please follow standard signage symbols for designated disabled parking spaces, commonly located adjacent to nearby elevators.

EV Stations

Tampa International Airport is proud to offer free electric vehicle (EV) charging stations at all of our on-airport parking garages. All-electric or hybrid-electric vehicles capable of receiving a charge are encouraged to use the spaces designated for EV charging.

Motorcycles

Parking options are not available to motorcycles.

What happens if my car is damaged or stolen while I am away?

Tampa International Airport is not responsible for any damages or theft. If your car is damaged or stolen, please contact the Airport Police Department at (813) 870-8760 right away to file a report.

What happens if my car will not start when I return or I have a flat tire?

If your car is not starting or if you have a flat tire, contact the parking operator at (813) 870-8791 and they will be able to assist you.

I have a question about online bookings, who can I contact?

Please call our parking operator at (813)-870-8791.