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About TPA

  • What is the physical address of the airport?
    Street Address
    4100 George J. Bean Parkway
    Tampa, Florida 33607
    USA
    Previous Street Address
    5503 West Spruce Street
    Tampa, Florida 33607
    USA

  • Where is the Purchasing Office located in the Airport?
    The receptionist for the Purchasing Department is located in the lobby of the Airport Administrative Offices building on the second level across the street from the Main Terminal Red Departures.

  • Where can I learn more about current projects and construction?
    Click on Airport Business and review the Capital Development section.

  • What are the future plans for the Airport?
    Click on the link to the Master Plan, located in the About TPA section of the website.

  • How can I request public records from the Hillsborough County Aviation Authority?

    To request public records call Hillsborough County Aviation Authority's Public Records Custodian, Linda Rotell, at (813) 870-8721, email her, or mail a letter to:
    Hillsborough County Aviation Authority
    Central Records Department
    P.O. Box 22287
    Tampa, FL 33622
    Hillsborough County Aviation Authority fulfills record requests in accordance with Chapter 119 of the Florida Statutes (Public Records Law). The Authority assesses a labor charge and a charge for copies in accordance with Section 119.07(4) of the Public Records Law.

  • What is the cost for public records requested?

    In accordance with Chapter 119 (Public Records Law) of the Florida Statutes, HCAA charges the following fees:
    15¢ for each one sided copy up to 8 1/2" by 14"
    20¢ for each two sided copy up to 8 1/2" by 14"
    The charge for larger size copies is the actual cost of copying.
    If the nature or volume of public records requested to be inspected or copied pursuant to this subsection is such as to require extensive use of information technology resources or extensive clerical or supervisory assistance by personnel of the agency involved, or both, the agency may charge, in addition to the actual cost of duplication, a special service charge, which shall be reasonable and shall be based on the cost incurred for such extensive use of information technology resources or the labor cost of the personnel providing the service that is actually incurred by the agency or attributable to the agency for the clerical and supervisory assistance required, or both.


Contact TPA

  • Where can I find a listing of all airport tenants including shops, restaurants and airlines?
    The telephone directory offers a complete listing of tenants with telephone numbers and website links if available.

  • Who can I talk to, if I still have a question about Tampa International Airport?
    For general comments, questions and suggestions e-mail us via our Inquiry Form, or visit the Contact TPA section of the website for more options.


Employment at Tampa International Airport

  • How can I find out about employment with the Hillsborough County Aviation Authority?
    The Aviation Authority hires through Hillsborough County Civil Service at www.hillsboroughcounty.org/cs/.

  • How can I find out about employment with the airlines and other airport tenants (including all shops and restaurants)?
    Visit the Employment section of the website for telephone numbers and the locations to submit applications.


Facts/Stats/Financials

  • Where can I find information on passenger activity numbers, cargo, operations and market share for Tampa International Airport?
    Visit the Facts/Stats/Financials section of the website.

  • Where can I view a copy of the annual report for the Hillsborough County Aviation Authority?
    Download the latest annual report as well as archived copies of the financial report in the Facts/Stats/Financials section. You can also request a hard copy of the complete annual report through the Contact TPA section of the website.


Flight Information

  • Where can I find a flight schedule to help me plan future travel to and from Tampa International Airport?
    Consult the TPA Flight Planner for more information.

  • What airlines fly in and out of Tampa International Airport?
    See the Airlines at TPA section on the website

  • How can check on the latest arriving/departing flight information?
    Visit the Flight Information section of the website.


Flights: Arrivals

  • Where can I check on the status of an arriving flight?
    Go to the Flight Information section of the website.

  • Can I pick up an arriving passenger at the curbside?
    Waiting passengers can be picked up at curbside, located outside the baggage claim area. Passengers must be waiting outside for pickup; drivers cannot park or leave the vehicle unattended at any time.

  • Can I go out to the gate to meet an arriving passenger? What if they are a minor or disabled person needing assistance?
    The airsides are closed to Ticketed Passengers Only. If you are meeting a disabled person needing assistance or a minor traveling alone, you may go to the airline ticket counter and request a "gate pass." Gate passes allow for one adult to meet an incoming passenger, require photo ID to obtain and are issued at the discretion of the airline.

  • If I am meeting someone arriving on a flight, where can I wait to meet them?
    There is a Cell Phone Waiting Lot just south of the airport post office. Follow the over head signs as you drive onto the airport. The Cell Phone Waiting Lot also features current flight information allowing you to monitor the arrival of the incoming flight. When your passengers have retrieved their luggage and are waiting on the curbside, you may drive to the Red or Blue Arrival area and allow them to load and depart. If you arrive at the curbside and your passengers are not ready to load, you will be asked to move along and return when your passengers are ready to load and depart.

    For more information, please visit our Curbside Management Program page.

  • If I want to meet arriving passengers as they arrive from the airside, where do I go?
    If you want to meet arriving passengers in the building, or just want to avoid the congestion of the curbside pick-up, park in the Short Term Parking Garage. The first hour is free. Take the elevators down to Level 3 and follow the signs to the airside where your party's airline arrives. You will see them when they exit the shuttle from the airside. After retrieving luggage on Level 1, take the elevators back up to your parked vehicle and depart.


Flights: Departures

  • Where can I find out the location of the airline ticket counter?
    Visit the Ticketing Level, located in Maps & Directions.

  • Can I use curbside check-in?
    To see if your airline offers curbside check-in, please see Airlines at TPA.

  • What can I use for identification?
    For a domestic flight, passengers age 18 and over must present one form of photo identification issued by a local, state or federal government agency (e.g. passport/drivers license/military ID), or two forms of non-photo identification, one of which must have been issued by a state or federal agency (e.g.: U.S. social security card). For an international flight, you will need to present a valid passport, visa, or any other required documentation. Passengers without proper ID may be denied boarding.

  • Can I go to the gate with a departing passenger? What if they are a minor traveling alone or a disabled person needing assistance?
    The airsides are closed to Ticketed Passengers Only. If you are meeting a disabled person needing assistance or a minor traveling alone, you may go to the airline ticket counter and request a "gate pass." Gate passes allow for one adult to meet an incoming passenger, require photo ID to obtain and are issued at the discretion of the airline.


Ground Transportation

  • What are the ground transportation options available from the airport including rates, schedule and reservation information?
    Visit the Ground Transportation section of the website for information and links to limos, taxis and bus schedules.

  • Which car rental companies are located at the airport?
    Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty are located on the airport and do not require shuttle bus service to vehicles.

  • Where can I find the latest information on roadway construction around the Airport?
    For updated information visit MyTBI.com.


Guest Services

  • How can I arrange for a tour of the Airport?
    The Airport Tour Program is available to groups of all ages. For more information, contact the Guest Services section of the website or call 813/870-8759.

  • What other programs are available for school groups, church groups, summer camps, seniors or anyone interested in planning a visit to the airport?
    Groups can select from Guided tours through the terminal, minibus tours of the airfield and even a scavenger hunt in the terminal. The Airport Tour Program offers guided programs to children as young as 5 years old through adults. For more information visit the Guest Services section of the website or call 813/870-8759.

  • How can learn more about the Public Art Program at the Airport?
    The Airport's Public Art Program began in 1998 and now includes as extensive collection of art located throughout the Landside Terminal, Airsides and General Aviation facilities. For a complete listing and many photos of the exhibits on display, visit the Guest Services in the About TPA section of the website.

  • Are there lockers or a baggage check location to store my luggage at the airport?
    No, due to current security procedures there are no lockers or baggage check areas in the airport terminal. You must keep all checked luggage with you until it is accepted by the airline and carry on pieces with you at tall times. Smartecarts are located throughout the terminal, parking facilities and rental car return to assist you.


Parking

  • What are the current rates for on-Airport parking facilities?
    Short Term Parking
    under one hour free / 0 - 60 minutes free / 61 - 80 minutes $4.00 / Each additional 20 minutes $2.00 / to a maximum of $20.00 per 24 hour period

    Parking under one hour (0-60 minutes) is free. If you stay longer than one hour (61-80 minutes), you will be charged $4.00 and $2.00 per 20 minutes after the 80 minutes.

    Long Term Parking
    under one hour free / 0 - 60 minutes free / 61 - 80 minutes $4.00 / Each additional 20 minutes $2.00 / to a maximum of $16.00 per 24 hour period

    Parking under one hour (0-60 minutes) is free. If you stay longer than one hour (61-80 minutes), you will be charged $4.00 and $2.00 per 20 minutes after the 80 minutes.

    Economy Parking
    $1.00 per 20 minutes to a $9.00 maximum per 24 hour period.

    Valet Parking
    $2.00 per half hour/ $5.00 minimum, to a $25.00 maximum per 24 hour period.

  • What parking options are available at the Airport?
    On-Airport parking options are: Short Term, Long Term, Economy and Valet Parking. Visit the Parking section for a complete description of fees and services.

  • Can I use the non-staffed automated credit card exit lanes (Self Service) at the Short and Long Term Parking to exit if my stay is under one hour and no charge?
    Yes: All exit lanes can be used for under one hour no charge exits.

  • Where can I find information on availability, height restrictions and other general questions?
    Visit the Parking section of the website or call 813/870-8790 for AMPCO Parking Systems.

  • How can I reclaim a vehicle that has been impounded?
    Vehicles are automatically impounded from parking facilities after 45 days. There is a sign posting this information at the entrance of each parking facility and on the back of parking tickets.

    Vehicles are considered left abandoned, and are impounded immediately, if they are located on airport property anywhere other than a parking facility.

    Once a vehicle has been impounded, notification letters are mailed out to the owner, lien holder, and insurance company, advising them that the vehicle has been towed. The vehicle may be claimed by coming in to the Tampa Airport police department and providing proof of ownership, along with towing and storage fees.


Security

  • What are the guidelines for checked and carry on luggage, including the current list of restricted items?
    For the current list of restricted items, guidelines for locking suitcases, instructions for traveling with medications, electronics and film, please visit the website of the Transportation Security Administration (TSA). For luggage questions regarding size and weight limits, please consult your airline.

  • Will the screening equipment damage my film?
    All film should be packed into carry-on luggage; it will not be affected by the screening process at the airside. Undeveloped film will be damaged if it is packed into checked luggage.

  • How long will it take to get through screening?
    Airside screening times vary depending on time of day, day of the week and proximity to a holiday. During peak periods it may take up to one hour to process from ticket counter to gate.

  • How early should I arrive at the Airport for a departing flight?
    Due to security procedures, most airlines will not allow passengers to check in for a flight if there is less than 30 minutes to scheduled departure time. Arriving at least 90 minutes prior to scheduled departure allows for 60 minutes to proceed through screening and arrive at the gate 30 minutes before departure. Allow additional time for dining and shopping, if necessary.

  • Can I bring electronic devices such as DVD player or laptop computer onboard the aircraft?
    Yes, portable electronic devices are allowed in carry on luggage, and will be thoroughly screened at the checkpoint. For a complete list of authorized devices, please visit the Transportation Security Administration (TSA) website.


Shops & Restaurants

  • What choices are available for food and beverage at the airport along with hours of operation and location?
    The airport offers a wide variety of concessions both at Landside and the Airsides. For complete concessions information, visit the Shops and Restaurants section of the website.

  • Is there food and beverage available at the airsides (past the screening checkpoint)?
    Yes, all Airside buildings include a newsstand and snack bar. Airsides A, C, E and F have extended food court options as well as a table-service restaurant.


Wireless Internet

  • Does the Airport offer Wireless Internet (WiFi) access?
    Yes, Tampa International Airport offers FREE wireless internet access in the Landside Terminal and all airside buildings. For information and assistance for using the free wireless internet access, please consult a brochure located at the information kiosks or follow the attached link to download: WiFi Brochure


Miscellaneous for travelers

  • Are there designated smoking areas in the terminal?
    Smoking is permitted outside only. From the Landside Terminal, go out any exit door on Level 1, Level 2 or the Smoking Patio on Level 3.

  • Are there smoking areas available past the screening checkpoint?
    There are smoking patios at Airside A, C, E and F. Common lighters are permitted in carry-on baggage. Travelers may also carry one book of safety matches on their person or in carry-on baggage. Torch lighters and “strike anywhere” matches are prohibited.

  • Does the Airport close during inclement weather?
    The airport is never "closed". Flight operations may cease during inclement weather, but all decisions regarding cancellations, resuming operations and rebooking passengers is up to the individual airlines. In the event of an evacuation, the airport is not a shelter and is located within an evacuation zone. Residents are advised not to bring vehicles of any kind to the airport for storage.

  • What hours is the airport open?
    The airport main "Landside" terminal is always open. Ticket counters are staffed typically 2 hours prior to the first scheduled departure in the morning and until the last departure in the evening. Evening staff is available at the baggage service offices until the last scheduled arrival.

  • Are animals allowed in the airport, and where can I take them for "a break"?
    Only animals traveling in approved travel containers are allowed inside the airport buildings. Animals preparing for travel may be taken outside at the baggage claim level (Level 1) but owners are asked to clean up after their animals.

    The Airport's Rules and Regulations regarding animals states:
    No person may bring an animal into the airport except:
    • An animal to be or that has been transported by air;
    • A service animal used by disabled persons in accordance with Florida Statutes;
    • An animal which remains inside a motor vehicle at all times;
    • An animal used for law enforcement purposes; or
    • Animals authorized by the Chief Executive Officer or designee for special events.
    All animals permitted by this section must be restrained by a leash or confined and completely under control.

    In regards to an animal to be or that has been transported by air and is entering the terminal building, the Aviation Authority has provided further notice to the users of the Airport by placing signage at entry points leading into the terminal building advising customers that animals are not allowed inside the terminal building except service animals or animals transported by air and in traveling containers.

  • Are there any places in the airport especially for children?
    There are children's play areas at Airside A,C and E - however due to security changes, is available to ticketed passengers only. All guests may visit Mindworks - a game and toy store with educational and interactive toys. Airport visitors may stop by the information kiosks located on Level 3 for information regarding art exhibits in the airport as well as the self tour program and coloring books.

  • Are there any hotel accommodations at the airport?

  • The Marriott Hotel is a full service hotel facility attached to the airport with 295 guest rooms and services including concierge, business center, fitness room, and pool, restaurants and meeting facilities. The hotel has 15 meeting rooms of various sizes up to the Grand Ballroom which can accommodate groups of up to 900 people. There is also a shopping arcade connecting the hotel to the landside terminal on the transfer level.






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